What is CRM? its advantages and HubSpot CRM

CRM (Customer Relationship Management) tools are software applications designed to help businesses manage their interactions with customers and prospects. The main objective of CRM tools is to provide a centralized platform for businesses to collect, organize, and analyze customer data, which can then be used to improve customer relationships, increase sales, and grow the business. … Continue reading What is CRM? its advantages and HubSpot CRM

Data Analysis: Exploratory Data Analysis(EDA)

Exploratory Data Analysis (EDA) is a crucial step in data analysis where you investigate and summarize the main characteristics of a dataset. It helps you to understand the data, identify patterns, and detect anomalies. First lets start with real world example, Imagine you work for a large e-commerce company that sells products online. Your team … Continue reading Data Analysis: Exploratory Data Analysis(EDA)

Artificial Intelligence(AI): boon or bane?

AI and chatGPT tool Artificial Intelligence (AI) is a branch of computer science that involves the development of intelligent machines that can perform tasks that typically require human intelligence, such as learning, reasoning, problem-solving, and decision-making. ChatGPT is an AI-powered tool that uses a type of AI called natural language processing (NLP) to understand and … Continue reading Artificial Intelligence(AI): boon or bane?